Policies, Safeguarding and Accountability

Standards people can understand and use

Protecting people. Upholding trust.

CADEF Cameroon’s policy framework supports respectful programme delivery, responsible management and accountability to the people we serve. This hub brings together guidance for children, families, communities, staff, partners and donors.

Share feedback or report a concernReporting contacts

Safeguarding, integrity and accountability

Explore CADEF’s commitments to safeguarding, ethical conduct and accountability, with policy ownership and review information available for each area.

1. Child Protection and Safeguarding

Preventing harm, maintaining safe professional boundaries and responding to concerns affecting children and adults at risk.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Director and Safeguarding Focal Point
Review date
13 October 2027
Approved download
Not yet issued for the new edition

2. Protection from Sexual Exploitation and Abuse

Preventing misuse of power for sexual purposes, with safe reporting and survivor-centred referral arrangements.

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
PSEA Focal Point with Executive Director oversight
Review date
13 October 2027
Approved download
Not yet issued for the new edition

3. Code of Conduct

Expected behaviour for people representing CADEF, including respect, integrity, safeguarding and responsible use of resources.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Management Team
Review date
13 October 2027
Approved download
Not yet issued for the new edition

4. Feedback, Complaints and Accountability

How communities, participants, partners and donors can share feedback, raise concerns and request a review.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Management Team
Review date
13 October 2027
Approved download
Not yet issued for the new edition

5. Whistleblower Protection

Reporting serious wrongdoing in good faith, with confidentiality and protection from retaliation.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Management Team and Board oversight
Review date
13 October 2027
Approved download
Not yet issued for the new edition

6. Anti-Fraud, Anti-Corruption and Bribery

Preventing theft, false claims, improper payments and misuse of organisational or donor resources.

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Proposed: Finance and Administration lead
Review date
13 October 2027
Approved download
Not yet issued for the new edition

7. Conflict of Interest

Declaring and managing personal interests that could affect recruitment, procurement or organisational decisions.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Director; Board Chair for leadership conflicts
Review date
13 October 2027
Approved download
Not yet issued for the new edition

8. Privacy and Data Protection

How personal information is collected, used, protected and retained, and how people can raise privacy concerns.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Management Team
Review date
13 October 2027
Approved download
Not yet issued for the new edition

9. Gender Equality, Inclusion and Non-Discrimination

Fair treatment and practical measures to reduce barriers to participation and opportunity.

Read public guidance

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Executive Management Team
Review date
13 October 2027
Approved download
Not yet issued for the new edition

10. Ethical Communications, Photography and Consent

Accurate stories and results, voluntary consent, privacy and safe representation of children and communities.

Policy ownership and version details
Management approval date
13 October 2026 — Executive Director
Board ratification
Recorded separately where required by the Constitution
Version
1.0
Responsible role
Proposed: Communications lead and Safeguarding Focal Point
Review date
13 October 2027
Approved download
Not yet issued for the new edition

Report a concern safely

Routine feedback

feedback@cadef.org
+237 682 662 587
+237 233 334 129

You may also speak to a CADEF staff member or supervisor. Anonymous concerns are reviewed where feasible.

Safeguarding and PSEA concerns

PSEA reporting channel
psea@cadef.org
Safeguarding and child protection
ikome@cadef.org

If the focal point is unavailable or implicated, contact the Executive Director at ikome@cadef.org. Concerns involving the Executive Director: board@cadef.org. Concerns involving the Board Chair: boardsecretary@cadef.org. Concerns involving both Board officers: adviser@cadef.org.

Share only the information needed to explain your concern. Ask for a private reporting arrangement before sending detailed information about a child or survivor. CADEF prohibits retaliation for good-faith reporting. If someone is in immediate danger, seek urgent local protection or emergency assistance.

Open the feedback page and submission form

Policy copies and document assurance

For policy copies, governance enquiries or partner due-diligence requests, contact info@cadef.org. Signed documents are released with their policy identifier, version, approval date, responsible role and review date.

Public access is balanced with the protection of personal information. Detailed investigation records, HR files, banking information and reusable signature assets are restricted.

Supporting operational policies

CADEF’s internal policy pack also addresses financial controls, procurement and assets, safer recruitment, field safety, MEAL, partner due diligence, records, information security, fundraising, environmental responsibility and risk management.

Related guidance: Document Retention · Partnership and Collaboration.

Governance and Accountability

Revised: 13 October 2026 · Version: 1.0 · Next review: 13 October 2027